In the event of minor accident with no injuries sustained, kindly move your LEXUS to the side of the road to avoid obstructing the traffic.

Then, try to gather the following information:

Do not admit any liability or offer a settlement on the spot as this will constitute a breach of insurance policy conditions and will hamper your insurance claim later.

LEXUS ASSIST is a 24-hour roadside assistance service that will promptly attend to your needs. In the event of an emergency, do not hesitate to contact LEXUS ASSIST.

You will have to lodge a police report within 24 hours at the nearest police station (which has jurisdiction over the location of accident). If hospitalization is necessary, a police report can be lodged after you have been discharged.

The Lexus Service Center will handle the rest and we ensure speedy and hassle-free claims processes.

To maintain the quality of parts and your LEXUS warranty, should an accident occur, kindly send your vehicle to the Lexus Service Center at Mutiara Damansara. You should not have to settle for non-genuine parts in your LEXUS.