In light of the extension to the Movement Control Order (MCO), all Lexus Authorised Dealers will temporarily cease its usual daily operations until further notice.
For information or assistance, do contact Lexus FREEPHONE at 1-800-88-LEXUS (54987).
Periodic Maintenance - All service appointments schedule during the MCO will be rescheduled after the MCO is lifted and when our operations resume.

5 YEARS WARRANTY

OUR PLEDGE TO YOU

ABOUT THE LEXUS WARRANTY

This is to certify that as the LEXUS distributor, LEXUS MALAYSIA (a division of UMW Toyota Motor Sdn. Bhd.) warrants your new LEXUS and any related repair and service that may be required, in accordance to the following terms:

  • VEHICLE WARRANTY

    Warranty begins:

    The warranty period begins on the date your LEXUS is first delivered or put into use (in-service date).

    Basic Coverage Period:

    LEXUS MALAYSIA warrants that it will either repair or replace any parts that LEXUS MALAYSIA supplies that are defective in material or workmanship (under normal use) except those items listed under “EXCEPTIONS” and “WARRANTY COVERAGE EXCLUSIONS” for a period of 60 months, with unlimited mileage from the date of first registration will only be applicable if regular scheduled maintenance is performed at the Lexus Service Center during this period.

  • FREQUENTLY ASKED QUESTIONS

    5-YEAR WARRANTY

    What is the Lexus 5-Year Warranty?

    With effect from 1 April 2016, all Lexus models will come with 5 years / unlimited mileage warranty which is an extension of the current 3 years vehicle warranty.

     

    Why are you offering this 5-Year Warranty?

    The 5-Year Warranty is offered to provide better value and peace of mind for your purchase.

     

    How do I keep my 5-Year Warranty valid?

    To maintain the validity of the 5-Year Warranty, all Lexus vehicles must be serviced every 10,000 km or 6 months, whichever comes first, unless otherwise indicated, according to Lexus Service Menu set for the model, at an authorized Lexus Service Center in Malaysia during the 5-year period.

     

    Is UMW Toyota engaging an insurance company for the 4th and 5th year warranty?

    No insurance company is involved in this extended warranty. The extended warranty is wholly undertaken by UMW Toyota Motor Sdn. Bhd.

     

    What is covered under the 5-Year Warranty?

    Whatever that is covered under the current 3 years / 100,000 km will be covered under the 5-Year Warranty. For further details, please refer to your nearest Lexus Service Center.

     

    If I sell the vehicle, is this 5-Year Warranty transferable to the new owner?

    Yes, the 5-Year Warranty stays with the vehicle regardless of change in ownership.

     

    What are the types of vehicles that are not entitled for the 5-Year Warranty?

    Any vehicles which are not purchased for private use, such as but not limited to public transport, taxi, rental car, converted vehicles and goods carriers, are not entitled to the 5-Year Warranty. The vehicle warranty for these vehicles will be 3 years / 100,000 km, whichever occurs first.